Issues getting Blackjacked

I’m having an issue that is driving me crazy. For some reason, my Samsung Blackjack is unable to sync w/ Windows Mobile Device Center for Vista. I have five machines that are all recognizing the phone as:

SAMSUNG USB Composite Device
SAMSUNG CDMA Modem
SAMSUNG CDMA Modem Diagnostic Serial
Port (WDM) (COM#)

They should be recognizing it as an RNDIS Network Adapter which will enable WMDC to connect.

I’ve checked the Settings|USB Settings and even the underlying registry, hard-wiped the phone (hold up arrow and power up) and nothing is working. After spending two hours on the phone with Cingular and Samsung Level 2 technicians, they told me (nicely) that they’ll have to get me to Level 3 which is open Mon-Fri 9am-5pm when I’m working. Has anyone else run into this issue? Bueller? Anyone?

2 comments

  1. I am having the same problem. It seems this problem came up after the Windows Mobile Device Center went to final release after using the Beta 3 release for quite some time. The very instant I did the Windows Update release of WMDC – my BlackJack stopped connecting to all my PC’s. I didn’t bother contacting Cingular as I didn’t expect them to be able to help me with the problem.

    – Brandon

  2. Gabe Frost says:

    I have the BJ and have no problems with any Vista machines I’m running (all 32bit machines). Just guessing, go to the phone settings/Connections/USB and make sure ActiveSync is selected. If you have it set to either "modem" or "mass storage" you’ll see the results you’re talking about. By default, the BJ has this option set to ActiveSync so I don’t know how it could have been changed unless by you.

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