I’ve been doing my part by dutifully dogfooding Office 2007 and Vista over the past three weeks and while things are a little slower (as often happens with betas), my productivity is still up there. But every once in a while, something goes haywire. For example, I was just catching up on some RSS feeds when Outlook 2007 disappeared. I said the required, “What the?!” and Outlook restarted. But that’s not the cool part… what happened next is.
I got a notification (toast) message: “The bug you just experienced has been fixed in an upcoming build of Office 2007.”
How’s that for customer response? Sure, it would have been even nicer to get an actual fix, but I got peace of mind in getting a checkpoint that the issue had been found and fixed already. I don’t have to be one of the many who will file a duplicate bug against this issue.
Sometimes I wish WMP and Vista were more like Office. This is one of them. I just email to my VP about that topic.