Let me start by saying I love the industrial design behind the ipod nano.  I just bought one and am eagerly awaiting its arrival so I can run it through its paces.  But now I'm learning that there may be significant concerns regarding the engineering and ease with which it can be damaged. The Register, MacIntouch, Apple's Support Groups (a 291 thread discussion), and a new site called "FlawedMusicPlayer.com" (formerly ipodnanoflaw.com) all report on failures, the latter of which is posting pictures of others' broken ipod Nano's.

I won't pass judgement, particularly until I see it myself, but it sounds like there's a lot of unhappy folks out there and some frustrated Apple store employees dealing with the returns. Here's to hoping I'm not one of them when my Nano arrives next week.

Shawn (a fellow PM in Windows Incubation) takes Mini-MSFT to task and says it's time for the armchair quarterbacking to stop. He also calls me "the PM that can get anything done" That's high praise coming from Shawn- I'm still learning, and you're right, we have an amazing team.

Side note: On Monday a small group of us are filming an interview for Channel 9 with Robert Scoble talking about Windows Sidebar, Windows Gadgets for the desktop and the Web.  If you have questions you'd like to see us answer, feel free to post them here.  We may not get to all of them, but this is the first of what I expect will be a series of videos.

I don't normally talk much about internal happenings but there's been lots of chatter following the company meeting yesterday.  Even Mini-MSFT (who doesn't know what an employment agreement looks like) was happy. Sanaz was wowed. Scoble was impressed. Even the unauthorized Microsoft blog nets out positively.  

To put things in perspective, I'm no longer a newbie but recognizing I'm becoming a seasoned veteran at Microsoft (who joined post-"stock payout" by about 12 months).  This was my ninth company meeting. I'm working on my fourth OS launch and have two "Ship It" awards filled with over a dozen products and technologies I've played a part in shipping.  It could be easy to become jaded.  I prefer the term "pragmatic" in my approach as I've tasted kool aid and briny water alike over the years.

Yesterday, Bob, the manager at my local grocery store saw my Microsoft hat and asked me,

"So, you work for Microsoft?"
"Yes" I replied"
"I read this morning you're having some trouble?" he said
"We're staying the course" I responded and smiled.

You know what?  I was wrong.  We aren't staying the course. The course is different, the "ship" is finalizing a major refit. Two years we stood-down to re-engineer our security processes. A year ago, we did the same for engineering the OS.  This is responsible engineering, which takes more time but puts a premium on the customer experience.  The recent reorg further clarifies who is in command, and the controls they will use to speed up the pipeline in a responsible way.

Further cementing this, after reading the surprisingly frank article in yesterday's Wall Street Journal detailing what went wrong with the first incarnation of Longhorn, the thought kept popping into my head, "The first step to recovery is recognizing you have a problem and the will to do something about it."

So what are my thoughts after the company meeting? 

Two words: Hopeful and focused. Hopeful that others will recognize the changes that have been made to the customers' long-term benefit, and hopeful that the recent reorg will focus efforts on the challenges both near and long-term.  What I've seen is encouraging so far and our team has managed to stay largely focused on our charter.

What's more, the "shock and awe" of products as Scoble describes it is just starting (as early as Monday ;)). And when you consider what's coming down the pike, the largest and most focused set of releases - from Xbox 360, to Windows Vista, to Office, to Visual Studio, to our server, small business, and enterprise solutions and more are all coming.  Microsoft has never had a compelling product pipeline like this before.

A few weeks ago, another article, this time in The New York Times (08/28/05), noted:

"On Wall Street, however, a recent tally by Thomson Financial showed that of 34 security analysts following the company, 30 recommended that Microsoft be bought. Only one advised selling ... [T]he dominant sentiment on Wall Street is upbeat, Mr. Friedman said. "The word people are using with Microsoft right now," he said, "is 'renaissance.' "

I wondered the first time I read this article whether Mr. Friedman knew something I did not.  After seeing it lined up at the company meeting, it's starting to make sense.  I just hope that for others like Bob, they don't have to wait too long to see it too.

Vern Gill sent me mail that he's working to organize a Geek Dinner/Drinks in the Phoenix, Arizona area.  Anyone who might be interested, please drop a comment here and Vern will get in touch with you. 

If others are interested in setting up Geek Dinners in your own areas, plinease drop a comment as well and we'll match you up. 

From LonghornBlogs.com:

Tom's Hardware Guide talks with ATI's vice president of their software divsision Ben Bar-Haim about "Vista-Ready" Drivers and discusses their stability.

Vista graphics drivers are programmed for a new driver model currently named LDDM (Longhorn Display Driver Model), although the "Longhorn" part is subject to change. According to Bar-Haim, the "user mode-based" drivers depart from Windows XP's "kernel mode-based" model, and are thus unable to crash the operating system: "Microsoft had concerns about the stability of drivers in XP when they noticed an unreasonable high amount of XP crashes due to device drivers. With LDDM, we can run the driver engine for months without crashing," he said.

This is definately another plus on Microsoft's part for Windows Vista. I'd like to install drivers without crashes. I want to be able to install an incorrect driver and have it just tell me that the device driver won't work with the specified device instead of possibly crashing the entire operating system. The drivers ATI has released for Windows Vista Beta 1 have proven strong and reliable as I tested Beta 1. I have yet to load the ATI drivers in Build 5219 as of yet.

Lou, Shawn, and Steve from our team had an opportunity a few days ago to meet Kathy Sierra and Burt Bates of, "Creating Passionate Users". They were on campus and the guys cold-emailed them and asked for a meeting.  What they got what something so much more. In Kathy's words:

I spent yesterday at Microsoft. And yes, it was on a "passionate users" mission -- something even my teenage daughter found hilarious given the Microsoft we all know and love to hate. But the day was a string of surprises and challenged assumptions... ending with meeting some amazing MS guys including Furrygoat's Steve Mafosky, Shawn Morrissey, and Lou (whose-last-name-I-forgot)).

...It's so tempting to say that anyone who really cares that much about users ought to get the hell out of the big company. I know, having done my time at Sun. But I'd forgotten how to see Microsoft as something other than a Big Company. I'd forgotten (or never recognized) that it's a collection of individual people, and no matter how entrenched the company's views, policies, practices, values, bureaucracy, etc. are, there are motivated, smart, caring, creative people who work there.

It's guys like Lou, Shawn and Steve that are the reason I joined this team.  I wish I could have been there. In "traditional" models of user-interaction, some development teams abhor the idea of meeting customers, of "hanging out" at a booth at a trade show.  One of my most memorable moments years ago was helping a wonderful woman from the US Postal Service who attended the old PC Expo show with her PC. She had just bought a Windows XP PC (which had just shipped) and had dozens of questions. She stuck around for 40 minutes asking questions, deferring to others with their own questions and coming back.  She came back the next day with more questions.  At the end, she said to me, "Thank you so much. I never knew Microsoft could be so helpful".  She's one of the customers that I carry with me day to day - she needs to feel that what we're doing "kicks ass". (Then there's the flight attendant in 1999 who sat in the aisle during final approach asking me questions until we're 20 seconds from landing, but that's another story.)

She wasn't just referring to me.  I was representing all of Microsoft.  So often folks forget that.  As Kathy points out, I too have been accused of "burning bridges" with coworkers on old teams who adopted "can't do" attitudes, avoided talking to the customer, or thought that "blogging" is such a geeky and wasteful thing.  Nothing upsets me more than taking the stance that they're too important or already know the customer based on just primary and secondary research. Understanding the customer is a daily event.

While Kathy says to "Subvert from within", I prefer to think of this as "raising up" or "raising the bar" from within.  Sometimes you have to shine a light into the dark corners- the people you find there won't like it, but it affects change.

A new Version 3.0 of  mceWeather is available for FREE at http://www.cbuenger.com.

A few folks have commented here and on the Microsoft Gadgets site that I should take a moment to acknowledge other players in the mini-app space who were "there first". Heated conversations have been seen between extreme fans of different platforms claiming they were there first or accusations of copying.  I'm not going to get into revisionist history.  But what I will say is this:

Stardock, Konfabulator, and Apple all have their own takes on mini-applications, as do many others. Each has it's strengths. Whether they're called "Widgets", "Gadgets", "Tiles", "Parts", or "Sprockets" doesn't matter.  Did anyone notice that the term "Dashboard" was first coined in MSN's interpretation of Sidebar back in 2001? It doesn't matter. Each has its own interpretation of the concept. No one platform will appeal to all, and every platform can be improved.

At the end of the day, we want to make great software that's useful and "sticky".  If you want to be a part of that, to have your feedback heard, to criticize or question design decisions- that's great!  Our model will involve working directly with the community in a more transparent way.  We won't be making decisions by committee, but we will be actively engaging you in the conversation if you want to be a part of it.  And that's my last comment on the topic. :)

(This post is dedicated to Thomas Hawk)

Tim M Moore, an enthusiast over at The Green Button posts a kit for adding HDTV/SDTV recording w/ closed-captioning off a whole slew of set-top boxes and serial control for DirecTV boxes.  For many, including the Motorola 6412, this appears to also support channel changing and recording via Firewire. Dual-tuner/dual-STB support also appears to be in there.

Note: This is an unofficial release and may void blah blah blah. Use at your own risk.  Requires an analog tuner be installed.

http://www.thegreenbutton.com/community/shwmessage.aspx?ForumID=26&MessageID=104152&TopicPage=1

In the words of a friend, "This changes everything."  I agree.  This is great to see.

Matt Goyer posts details on how to get your Media Center application posted into Windows Marketplace and seen by millions of Windows users. As a bonus, it will also show up on C|Net's Download.com.

In order to help promote your great Media Center development work to consumers, the Media Center group at Microsoft is excited to announce that, starting today, you can upload your finished Media Center application to Windows Marketplace, a comprehensive, easy-to-use shopping and download site that helps Windows customers discover, experience, and purchase partner products and software.

After Microsoft has processed your application, your approved Media Center product will be available for download from CNET’s Download.com and Windows Marketplace - www.windowsmarketplace.com.

First, a sincere welcome to the Pro-Mac community.  I'll agree every OS has it's strengths and weaknesses.  Many a good idea has been interpreted by different groups and if you search through my posts, I think you'll come to find I'm not going to participate in "Which came first" discussions.  I'll read your posts- the good and the bad though- they're all appreciated as a part of the conversation provided they're constructive (criticism or kudos).  I also won't censor you here unless you're profane.  In the end, all of your comments will help us build a better product- pros and cons.

One important note about Windows Sidebar.  It's come to my attention that someone got a very early build of Windows Sidebar, stripped it out of Windows Vista, and may or may not be distributing it.  Windows Sidebar has not been officially released by Microsoft and I will not comment on it other than to say developers and end-users are strongly encouraged NOT to download and install any software that says it's from Microsoft and not from Microsoft servers.  It could be malware, a virus, or something else- you just don't know. 

As for why Windows Sidebar wasn't made available to developers as a part of the PDC build, sometimes development schedules don't line up exactly.  Windows Sidebar will be available around Windows Vista Beta 2 to testers/developers.  Trust me that you want to wait and start building for the platform at that time.

I hope that helps, I'm on vacation for a few days- in the meantime, I encourage you to submit your questions about Windows Sidebar here for inclusion in our FAQ and an upcoming interview with the team for Channel 9. 

For those who know me, I have a varied number of interests- having started at Microsoft in developer tools before transitioning to digital media platforms, and then consumer technologies in Windows.  About six months ago, I heard about a team that was working on adding "cool" new features into Windows Vista.  The team was hiring so I started kicking tires and today, I'm a Senior Program Manager on the team.

Things are crazy here at PDC but Bill Gates just demo'd what I've been working on most recently: Windows Sidebar.  It's back, but it never really went away, just out of the public view.  What's more is that it's just one of the things our team is working on -others to be announced later.  Given how busy we are here- I'm going to lift Steve "Furrygoat" Makofsky's most recent post.

Now that it's been revealed in the PDC Keynote, I can finally start to talk about one of the projects that our team has been working on. Yes, it's the Windows Sidebar.

So, what exactly are Gadgets? Offically, "Gadgets are a new category of mini-application for the Windows Desktop and the Web. Windows Sidebar is the container for Gadgets on the Windows desktop in Windows Vista. Web Gadgets can also be built for rich, dynamic sites like Start.com."

Unoffically? Well, I'll be posting a lot more on that in the coming weeks. :)

It's really a great feeling to finally see all of the blood, sweat and tears finally make the light of day. The team behind Windows Sidebar is really small, and I can easily say that it's been pretty inspiring to work with such a passionate group of people. Windows Sidebar will be available for developers 'around Beta 2', but in the mean time check out http://www.microsoftgadgets.com (it should be up today).

I've also set up a new "gadgets" category to talk about building Gadgets for the Windows Sidebar, so please feel free to send over any questions, thoughts, comments, etc and I'll see what I can do to either answer them here, or get them into the FAQ.

Finally, did you notice at the beginning of the post, I mentioned that Windows Sidebar was only one of the projects we're working on....... (more coming soon)....

Update: Shawn has posted on Windows Sidebar as well.

But Windows Sidebar is just a part of the story.  Gadgets are available for Web, Windows Desktop, and Devices.  No one else is doing that. Check out www.microsoftgadgets.com for the skinny on Gadgets- more details to come soon.

Update: Comments aren't working yet on www.MicrosoftGadgets.com

Joe Wilcox notes:

My wife's not much of a technobabe. She can use the Web and e-mail, but pretty much stops there. Oh, yeah, she listens to music on an iPod mini. So, she doesn't much tune into tech talk; those conversations she tunes out.

...I took her to see iPod nano last night, at Apple's mini store in downtown Bethesda, Md. My wife and daughter both gawked, while I showed just a ting more restraint. To say the device is small really doesn't describe the size. Best is to say that everything else is huge by comparison.

I think Joe's wife must be in the same circle as my wife.  My wife LOVES the Razr she asked for for her birthday.  My wife NEVER asks for any gadgetry for any event, nor does she generally use it.  Though she did love the Rio Carbon (RIP), she recently decided the Razr was her new technocraving. 

She has the Razr. The other day, I found my old Motorola StarTac from 1998 and put it alongside.  The more things change, the more they stay the same.

Which brings me to the iPod Nano.  I know this is going to be on her Christmas list (though she'll hate the lack of Yahoo Music support).  I'm looking forward to comparing the Nano to the Razr.

At that size, could an iPod Phone built and designed by Apple really be that far out of reach?

Creative- it's time to do something bold.

Geek Dinner for Media Center (and what I'm talking about tomorrow AM when my feature is announced) at:

Wilshire Grand Hotel (Bus Route 2 I believe)
Point Moorea Restaurant & Bar (reservation under "Alexander")
6:30PM Tuesday 9/13/2005

I have space booked for 10-15 people.  First round of drinks are on us. 
Please RSVP here if you're in so we know if we need more space.

Special prize for the geek with the loudest hawaiian shirt. ;) Come on, you know you have one- I'll be wearing mine!

About a year ago, I was prepping to do 50 minutes on-stage with Bill Gates at the Windows XP Media Center 2005 Launch.  I didn't think it was possible but I'm as excited, or possibly more for the Microsoft Professional Developer's Conference and what's going to be shown.  I started in the developer org and with my new job, I'm a bit closer to my roots.

I can't go into details yet, but the hard work of my new team is going to be shown in keynotes. It's going to have a session that hasn't been made public yet. I'm going to be there to help see this all come together.  It's like watching your kid climb up the playground ladder the first time on their own. :)

I have nearly a dozen meetings set up and will be hanging out in the Track Lounge once everything becomes public.  But what the hell, Tuesday night- if you're up for joining us at the Media Center Geek Dinner (see last posting), I'm gonna chip in and first round of drinks are on my new team.  We'll be talking about what we're working on and answering questions.  But darn it, I can't tell you what it is yet! 

Any LA'ers out there have a recommendation on where to do our Tuesday Geek Dinner? Near the convention center, cheap food, lots of room, plenty of beer is my priority.ii

Charlie Owen and I are talking about doing a geek dinner on Tuesday night (Sept 13) in LA in honor of the PDC.  Who's in? Any suggestions from locals on a reasonably accomodating location nearby the convention center?

"Sales of Media Center PCs have skyrocketed since July 9, according to a recent study by Current Analysis. For the week ending August 20, 2005, Media Center PCs accounted for 43% of all desktop personal computers sold in the U.S. retail market, based on data from a sampling of U.S. retailers."

71% of the Media Centers sold in the week ending August 20 did not have a TV tuner. Maybe they're all with Thomas Hawk waiting for Digital Cable support ;) 

Charlie Owen will demonstrating XBox360 + Media Center Extender at his PDC presentation on September 15.  The Meet Me At Professional Developers Conference (PDC) 2005 and Win A Media Center Keyboard has more details on place and time. 

Donate to Katrina via American Red Cross and win Media Center 2005

Media Center Show #25 is up. To me, Ian is the "Most Valuable Podcaster".  This is a guy who deserves MVP status- they're working on it Ian! :)

Embedded Automation made a bunch of Media Center app-announcments at CEDIA (that's the big pro AV/home installer show):

The products being showcased are part of tihe mHome product line and include a home automation software application, mControl; a media center PC solution, mTheater; a home automation controller, mServer; and a secondary display for media center PC's, mDisplay. For mControl, Embedded Automation will be demonstrating their upcoming release, v1.2, which offers new functionality. More here.

By now most people have probably seen this.  Just just in case, here's a good round up from Robert Scoble on coverage of the AppleMoto iPhone and Nano:

But not everyone was wowwed by Steve Jobs. TechDirt's Carlo Longino writes "iTunes Phone as iLame As iExpected." Ouch.

John Markoff in the New York Times has the details, although I doubt anyone missed these announcements yesterday since they were all over the blogs.

I like the ID of the new nano.  Pretty soon people are going to start complaining of papercuts from their iPods.  It's clear however that caged, unfed primates with soft drafting implements designed the moto phone.  I mean come on- stereo speakers?  On a mobile phone?  Will it kick like my 80's-style boom box?

iTunes 5 as a sync engine for Outlook.  Hrmph.  Someone please tell me what makes this iTunes worthy of a full point release?

[Ed. Fixed the quote- darn copy/paste!]

I've taken recently to replacing my MSN Messenger personal message with Deep Thoughts by Jack Handey, sometimes abridged for space.  This is my way of responding to people who put interesting quips in their personal message trying to appear smarter or more serious. For this week, my quote is:

注意: サイト訪問者のために、このトピックは設定された言語で表示されるだけです English/English (en)

Scoble talks about the bugs in in-car navigation systems in his latest blog entry.  I have to agree. We own a Honda Pilot and a Toyota Prius, both with navigation systems that are widely disparate in their guidance, user model and their capabilities.  The voice navigation on the Prius is a gimmick IMO but certain features like "3 routes" helps you along by giving you control of which route you want to take based on distance and more.

When I have more time, I'll write an in-depth compare/contrast of the two. In the meantime, here's a thought for discussion:  Why don't DVD navigation systems support real-time traffic information?  It's about time.  Use a mobile data network where free data isn't available.  Now here is a good use for that SPOT technology :)

And yes, I traded in my Honda S2000  for a Toyota Prius.  I'm paying my dues with a kid-friendly/commute friendly car now that my son is over 2 and it's impractical to drive our gas-guzzling SUV all over. Call the $2000 tax rebate and savings on gas a downpayment on my next road rocket. 

I'll post more about the Prius later including hacks I've found. Time to get Phil Torrone at Make Magazine to hack a Prius to add Media Center ;)

You know the old adage- Microsoft doesn't create anything cool, it's design is uninspired blah blah.  Did you know some of the coolest industrial and interaction designers in the world work at Microsoft?  CA does.  Media Center recently won Communication Arts Interactive Annual Awards- for more see Interactive Annual 11: Windows XP Media Center Edition 2005.

Charlie talks more about the relevance of CA here

Communication Arts is the leading trade journal for visual communications. It's the largest design magazine in the world and showcases the top work in graphic design, advertising, illustration, photography and interactive design.    

Congrats to my friends over in Media Center land.

Next week I'll be at the Microsoft PDC (Professional Developer's Conference).  I'm very lucky I was able to get a hotel room- it seems every hotel room in LA is booked for the dates I'm trying to attend... in any event, I'll be there talking about my new gig, meeting with partners and customers. I'm excited that I will also finally able to talk about what I'm working on.

Care to get together? Know of a happening after-PDC party? Drop me a line- email link below on the left.

A few really cool keyboards, higher DPI mice, and more details on the Xbox 360 Controller for Windows.  I've held one of the new controllers and all I can say is it's a significant improvement over the first and second generation controllers. 

Pretty darn cool- Start.com is my new homepage- pulling in blogs, news sites, weather and more. Ad-free. More on this later.

Forget political affiliations, HurricaneHousing.org has the right idea- offer to provide a temporary home to hurricane refugees.  My wife wants to sign us up to host a family. The cynic in me says no way, the American in me said ok - to put it out there. 

30,555 beds offered so far. Over 120 homes opened up in the Seattle area alone. 

Words can't even begin to describe. Just give what you can please to the American Red Cross.  It's hard to imagine - 1,000,000 people displaced.  The term "American Refugees" sounds so foreign.  Our beloved city of New Orleans is gone... for now. 

Watching the NBC Nightly News last night, my wife and I were shocked at the "Lord of the Flies" lawlessness that's gripping the city now, the death and desparation; the lack of (or lack of coverage of) what seems like simple things our Government could be doing:

• Air-dropping Emergency Ration Kits into hardest hit areas in New Orleans. 24 hours was the turnaround for the Tsunami- why not here?
• Using loudspeakers on helicopters to reassure people- turn psyops around and help the people
• Direct refugees using a blimp w/ text banners There's a novel idea for communicating when normal modes of communication are out.

NBC is sending in their own security details to protect their reporters in New Orleans- is this Baghdad? I'm not there. I try not to judge but the lack of coordination, the desparate S.O.S. pleas of mayor of New Orleans the emotion reflected by the most war-weathered journalists (not just at NBC) warns the cynic in me that this is not being sensationalized.

We don't need the president in the city for a photo op unless he's offloading water and food.  Then it hits me- is it possible our military is really stretched so thin that the national guard can't mount a swift response?

I've been watching the mobilization of help internally at Microsoft and other companies. From servers and sites, hundreds of employees are working on everything from infrastructure to help bolster the American Red Cross' bandwidth and servers (see Red Cross servers under extreme load), to the Katrina Relief Auction on Flickr that my friend Thomas Hawk and others are doing.

Turkey, Morocco, it does not matter. Write a virus, you will be found eventually.

WASHINGTON (AP) - Authorities in Morocco and Turkey have arrested two people believed to be responsible for unleashing a computer worm that infected networks at U.S. companies and government agencies earlier this month, the FBI said Friday.

Farid Essebar, 18, was arrested in Morocco, while Atilla Ekici, 21, was arrested in Turkey on Thursday, the FBI said. They will be prosecuted in those countries, the FBI said.

http://apnews.excite.com/article/20050826/D8C7K9NO3.html 

New features include:

• Dynamic Backgrounds
• Voice Clip
• New Sign-In UI
• New Connectivity Troubleshooter
• Improved Voice Conversation
• Vodafone support* 
   
  * you need to be located in a Vodafone market (IT-IT, ES-ES, NL-NL) to experience.

Get it at http://Messenger.msn.com

You gotta hand it to MSN. Between MSN Spaces, Messenger, Desktop Toolbar, and Start.com, there's a lot of interesting and good stuff being churned out at a rapid rate. Others are taking notice.

You just have to love our friends at the FCC. The FCC requires that new devices registered in the US are available for public inspection prior to certification. Such is the situation with Moto's iTunes phone including photos, manuals, and test details.  According to PhoneArena, new details gleamed include:

* Bar form factor, stereo speakers on the side
* VGA built-in camera; Video Record supported
* Trans-Flash (micro SD) card memory expansion
* Bluetooth
* iTunes support
* Music key

Apple has stated that an iTunes-compatible phone will ship this summer.

News.com has a roundup of new PC designs and processors coming from Intel including one low-voltage-enabled CPU that purports to use less power than a current PC put into sleep/standby while still remaining on.

Sorry but the first PC looks like a Tandy from the early 1990's. I'm sure we can do better.  Also note to Intel- please put an object such as a ruler next to these super-small devices?  Otherwise we have no concept of scale on "first read".

But it's good to have a sense of  humor :)

I have a neighbor who is on her 3rd iPod.  Why? "The hard drive keeps dying".  Yes, she should sign up for the AppleCare progra, but the real culprit is how she uses it- she runs. A lot.  Truth be told, HD-based Portable Music Players just don't handle the g-shock of running very well. 

Enter Sony's new Walkman "Beans", three new flash-based players that look super-slick.  No mention of PlaysforSure support which has me wanting though- if they don't work with Yahoo's music service, MSN or Napster, count me out.  I hope Sony woke up and snuck a few podcasting features in like bookmarking.